At The B Side, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website www.thebsidemusic.com or use our services. By accessing our website, you agree to the terms of this policy. If you do not agree, please refrain from using our services.
We collect both personal and non-personal information when you interact with our website. Personal information may include your name, email address, phone number, billing and shipping addresses, and payment details. Non-personal information includes browser type, IP address, device details, and cookies. We do not collect sensitive personal data unless legally required.
Your information is used to process orders, deliver products, enhance customer experience, improve our website, send promotional updates if you have opted in, prevent fraud, and comply with legal obligations.
We do not sell your personal data. However, we may share it with third-party service providers such as payment processors, logistics partners, and IT support services to fulfil orders and maintain our website. We may also disclose information if required by law or to protect our legal rights.
We use cookies to enhance website functionality and user experience. You can control cookie settings through your browser, however, please note that disabling cookies may impact certain features of the website.
We implement reasonable security measures as per Indian law, including encryption and access controls, to protect your personal data. While we take precautions to safeguard information, no online system is completely secure.
Under the Digital Personal Data Protection Act, 2023, you have the right to access your personal data, correct inaccuracies, withdraw consent for marketing communications, and request deletion of your personal information, subject to legal retention requirements. To exercise these rights, you can contact us at hi@thebsidemusic.com
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing personal data.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.
In accordance with Indian IT laws, we have appointed a Grievance Officer for privacy-related concerns.
Grievance Officer: Aastha Mishra
Email: hi@thebsidemusic.com
Address: S-33, Greater Kailash Part I, New Delhi- 1100 048
Contact: +91 9818863877
If your concerns are not resolved, you may escalate them to the Data Protection Board of India.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. This Privacy Policy complies with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable Indian laws. By using our website, you acknowledge that you have read and understood this policy.
